Refund policy

All Sales Are Final

Due to the nature of our products, all purchases are considered final once an order has been placed. We do not accept returns, exchanges, or refunds for change of mind, personal preference, ordering the wrong item, or any other reason unrelated to an error on our part.

Please carefully review all product descriptions, images, dimensions, specifications, and other available information before completing your purchase.

Damaged or Lost During Shipping

We are not liable for products that are damaged or lost while in transit.

If your order arrives damaged, or if your shipment is lost during delivery, please contact the shipping carrier directly to file a claim. Please keep all original packaging materials, shipping labels, and damaged goods until the carrier has completed its claims process.

Where reasonably possible, we may provide relevant shipment or order information needed to assist you with filing a carrier claim. However, approval and resolution of shipping claims are subject to the policies and procedures of the applicable shipping carrier.

Incorrect Items

If you receive an item that is different from what you ordered due to an error on our part, please contact us through our contact page as soon as possible after receiving your order.

Please include your order details and clear photographs of the item received so we can review the issue and determine an appropriate resolution.

Cancellations

Once an order has entered processing or has been shipped, it cannot be cancelled.

If you need to request a cancellation shortly after placing your order, please contact us through our contact page. We cannot guarantee that a cancellation request can be accommodated.

Sale Items and Gift Cards

Sale items, discounted products, promotional items, and gift cards are final sale and cannot be returned, exchanged, or refunded.

Refunds

Except where required by applicable law or where we determine that an error occurred on our part, we do not provide refunds.

Nothing in this policy is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

Questions

If you have questions about this policy or an issue with your order that you believe resulted from an error on our part, please contact us through our contact page.